What services do you provide?
We provide a full range of medical and non-medical services that could range from personal assistance to complex therapy and rehabilitation. Please go to "Services" section for more details. 

What is your service area?
We serve all of the greater Philadelphia Area (Bucks, Montgomery, Chester, Philadelphia and Delaware Counties).

How can I be sure that my caregiver will be skilled, honest, and reliable?
Providing the most qualified (and personable!) caregivers is one of the things we do best. We perform thorough reference and criminal background checks – on both a local and national level. We verify social security numbers and work eligibility. All potential caregivers are tested for reliability and honesty. In addition, our caregivers receive training both in a classroom setting and on-site in client homes. Our staffing supervisors provide ongoing caregiver supervision and stay in regular contact with clients and families.

Nothing however can substitute for experience. Most of our staff have worked for us for a while – long enough to have stood the test of time.

Will you send the same caregiver every day?
Our intent is to find a caregiver who will establish a warm and respectful relationship with you. Once we have you set up on a regular schedule, you should have the same caregiver every visit. We can’t guarantee it, however. If for any reason, your regular caregiver cannot come for a scheduled shift, we will send a substitute.

Are your services covered by health insurance, Medicare, or Medicaid?
Yes. We are excepting Medicare and Medicaid coverage and we are working with magore insurance companies to become a provider.

How much does it cost?
We will be able to tell you an exact bill rate at the time of assessment. Please call our office for a general range of rates.

Do you have a minimum level of service?
Our minimum is two hour per shift.

Do I have to sign a contract for a certain length of time?
No. With 24 hours' notice, you can cancel service anytime.

Do I pay the caregiver directly?
Our caregivers are our employees, and we are responsible for their pay. We will send you an itemized bill once a week.

What form of payment do you accept?
We accept cash and checks.

How about live-in care?
We have many live-in clients. Please call us about our 24-hour rates

What kind of clients do you serve?
All kinds. Some have serious illnesses such as cancer, stroke, Parkinson's, or Alzheimer’s. Some have suffered injuries and need short-term care until they recover. And many have simply grown weaker and less independent with age.

Will your caregiver speak English and be able to drive?
Yes. Fluent written and spoken English is a requirement for all caregivers, and we test to be certain. All our caregivers are required to have a PA State Driver's License, insurance, and a good driving record.

How soon can you start?
An assessment can usually be scheduled in a day or two. In most cases, a caregiver can start with you the day after the assessment.

Do you have references?
Absolutely! We have many, many satisfied clients who will be glad to talk to you. Call us and we’ll send you a list.

Why do you do this?
We really enjoy knowing that we make a difference in the life not only of the older adult, but the whole family.